DOMESTIC SHIPPING POLICIES

We aim to have all orders shipped the same business day if placed before 1:00 PM Pacific Time. Orders placed Friday after 1:00 PM PST will be shipped the next business day. Standard shipments will ship via USPS or UPS depending on your location. If shipping to Alaska or Hawaii you must select  the shipping methods provided to you to have the order shipped. We are unable to ship to these 2 states using the Ground Shipping Method or Offer Free Shipping. You will receive a shipment notification email with tracking once your order has shipped. All orders are processed and delivered Monday - Friday only.

SHIPPING RATES & DELIVERY

Standard Ground Shipping charges are $9.99. 

PO BOXES, APO/FPO & U.S TERRITORIES

We accept orders shipped to PO boxes and APO/FPO or U.S. territories.  Orders shipped to these addresses must be sent via USPS Priority.

HAWAII, ALASKA CUSTOMERS

Unfortunately we are unable to offer Free Shipping.

Please select the proper shipping method to have your order shipped. Please provide a full shipping address, do not abbreviate the shipping address as the order will be delayed if the address is abbreviated.

Please Note: Due to Certain Products and Brand’s shipping limitations, shipments can take up to 2 weeks for processing, shipment and delivery.

We will notify you to advise of the delay if you have ordered an item that will have a shipping delay.
The original shipping method will be used.
Shipping cost will not be refunded.

Unfortunately we are unable to provide the above message info during check out.

INTERNATIONAL SHIPPING POLICIES

CANADA & ALL INTERNATIONAL ORDERS:

You can place the order directly on WideWingStore.com, Our customer service team is unable to process International Orders.

Our website converts the USD $ price to your countries currency. 

All international orders will be processed by WideWingStore.com and verified prior to shipment.  Your order should ship within 2 - 4 business days.
Please Note The Following:

The customer is responsible for all taxes, duties, and other fees that may apply to import the product to your country.

Due to high shipping cost, taxed and import fees , ALL INTERNATIONAL SALES ARE FINAL. 

Our Return and Exchange policy does not apply to International Orders.

We DO NOT offer returns or exchanges on International Placed or Shipped Orders.

If you have a problem with your order, please reach out to our customer service team and provide us with details info on your order. 

SHIPPING TO AN INCORRECT ADDRESS / INCOMPLETE ADDRESS / MISSING ADDRESS INFO

WideWingStore nor the carrier used for shipment will take any liability on an order that was shipped to an incorrect address, old address or an address that is missing address info such as Apartment #, Unit # , Business Name, Ste # recipient name. We provide all fields during check out to add necessary delivery info, therefore failing to provide a complete address and reporting a package as non-delivered or never received will be a total loss to you as we are unable to take liability on an error that was made during check out. We ship the orders as placed to the address provided by the customer during check out.

CUSTOMS, DUTIES & TAXES

All applicable customs and import duties, fees, taxes are the responsibility of the customer. We ship packages both DDU and DDP. Packages shipped DDU will be subject to import fees upon collecting their package. For packages shipped DDP, duties and taxes are collected at the time of purchase, and no additional amount is owed upon final delivery.

Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery.