Return Policy

EASY RETURNS AND 30 DAY EXCHANGES, STORE CREDIT OR REFUNDS 
RETURNS 
What Is Your Return Policy And How Does It Work? 
Return policy is for 30 days and you can use your own shipping to ship the item back. Once deliver back to us, we 
will process your request. (Please keep a record of the return tracking number) 
What Is New Condition? 
Helmets & Apparel: Any merchandise which has been "taken out for a ride" is considered used and cannot be 
returned. We encourage you to walk on your carpet if trying boots or to wear your helmet indoors before heading 
out on the bike and do no remove the protective film visor to try on for fitment.  
Please note : 
Any Item That is Returned with the Smell of  
Febreze 
Body Odors 
Cologne/Perfume 
Items returned with 
Pet Hairs 
Mud on the Soles 
Hairs of any Kind 
Will Not Be Accepted 
Final Sale Products 
Final Sale Product Disclaimer 
 All Products with 'Final Sale Product'  Disclaimer CANNOT Be Returned 
 All Products with tagged with
 'Close Out'  Label CANNOT Be Returned 
 This product has been discontinued by the manufacturer and will no longer restock. 
 These are Discounted at a very Low Price Below The Suggested Retail Price 
 Our 30 Day Return Policy Does Not Apply 
 All Sales Are Final 
International Orders 
You can place the order directly on Widewingstore.com, Our customer service team is unable to process 
International Orders. 
Our website converts the USD $ price to your countries currency.  
All international orders will be processed by Widewingstore.com and verified prior to shipment.  Your order should 
ship within 2 - 4 business days. 
Please Note The Following: 
 The customer is responsible for all taxes, duties, and other fees that may apply to import the product to your 
country. 
 Due to high shipping cost, taxed and import fees , ALL INTERNATIONAL SALES ARE FINAL.  
 Our Return and Exchange policy does not apply to International Orders. 
 We DO NOT offer returns or exchanges on International Placed or Shipped Orders 
 If you have a problem with your order, please reach out to our customer service team and provide us with details 
info on your order.  
30-Day Hassle Free Returns 
You'll have time to return a purchase, while helping us bring you fresh, exciting deals every day. 
When Will My Credit Card Be Credited? 
All refunds are issued within 4-7 business days from the date the package is received to our warehouse facility. 
Please allow one to two billing cycles for your credit to appear on your statement. 
Help! My Order Arrived Damaged. 
Please call Customer Service right away oe email us at:  
How Do I Return an Item? 
you can use your own shipping to ship the item back. Once deliver back to us, we will process your request. (Please 
keep a record of the return tracking number) 
How Do I Make an Exchange? 
you can use your own shipping to ship the item back and let us know with which item you would like us to process 
an exchange. Once deliver back to us, we will process your request. (Please keep a record of the return tracking 
number) 
Have a Different Question? 
to check out our FAQ for answers to your commonly asked questions or as any questing by emailing us on  
What happens if 30 days have already passed? 
We can accept returned merchandise for up to 30 days from the date you originally received it. Because our great 
values change frequently as we locate new and exciting deals for you, our 30-day returns gives you time to return a 
purchase, while helping us to keep our merchandise assortment fresh and in season. 
All Items must be returned in new condition as originally shipped 
Please note : 
Any Item That is Returned with the Smell of  
Febreze 
Body Odors 
Cologne/Perfume 
Cigarette Smell 
Items returned with 
Pet Hairs 
Mud on the Soles 
Hairs of any Kind 
Will Not Be Accepted 
EXCHANGES 
International Orders 
You can place the order directly on Widewingstore.com, Our customer service team is unable to process 
International Orders. 
Our website converts the USD $ price to your countries currency.  
All international orders will be processed by Widewingstore.com and verified prior to shipment.  Your order should 
ship within 2 - 4 business days. 
Please Note The Following: 
 The customer is responsible for all taxes, duties, and other fees that may apply to import the product to your 
country. 
 Due to high shipping cost, taxed and import fees , ALL INTERNATIONAL SALES ARE FINAL.  
 Our Return and Exchange policy does not apply to International Orders. 
 We DO NOT offer returns or exchanges on International Placed or Shipped Orders 
 If you have a problem with your order, please reach out to our customer service team and provide us with details 
info on your order.  
The item does not fit as expected, I no longer need it or want it, Do I have to pay for return shipping? 
you can use your own shipping to ship the item back. Once deliver back to us, we will process your request. (Please 
keep a record of the return tracking number) 
When Will My Credit Card be Credited? 
Once your return has been received and accepted, please allow one to two billing cycles for your credit to appear 
on your statement. We will email you with a credit confirmation as soon as the return is processed. 
Can I have a refund\credit issued to a different payment method that was used for purchase? 
All refunds that are issued are refunded\credited back to the original payment method used for purchase or as 
store credit. We are unable to refund an alternate payment method. 
Will I Be Charged To Have My Exchange Order Ship? 
We offer one exchange per order and ship it for free, standard shipping. If a second exchange is required, you will 
have to pay for the standard shipping cost of if the order ships within the 48 continuous states. Alaska and Hawaii 
actual shipping cost will be charged. Please do not send cash or personal checks as we do not accept those 
payment methods. 
Will I be issued a refund for the shipping cost I paid to have my order shipped to me? 
Unfortunately no, We do not refund original shipping cost paid to have your order shipped to you as this is a 
service that is paid to FedEx, UPS or USPS to have your order delivered. 
Gift Card Purchase Returns: 
Gift cards are not cash redeemable. All returns paid with a Gift Card will be issued store credit, only good for use 
on Widewingstore.com only. 
How Does my Exchange Order Ship? 
Exchanges are shipped using standard shipping which can range from 3-7 days for transit time and delivery. Please 
keep in mind, as we are paying for the shipping back to you our system selects the less cost effective method to 
return the exchange order to you. 
Can I Pay to Have My Exchange Order Arrive Faster? 
Sure, you can select any of the shipping methods we offer and upgrade the shipping method. You will have to 
inform customer service of the method and or indicate it on your return form in order to process your request 
according to the service desired. 
Late Returns & Rejected Returns That Do Not Meet our Return Policy 
Unfortunately, items received after the 30-day return period cannot be accepted as a return. If your return does 
not meet our 30 day return policy, your returned items will be rejected and returned to you at your expense. If we 
receive the same late return package a second time, we will keep your merchandise and no credit or exchange will 
be processed, this also applies to a return that was not accepted and rejected by your return department.